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The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts. |
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Forms and documents may include: | Accident and incident reports Attendance rolls Contact registers including telephone calls Invitation templates Letters templates Meeting registers, records and minutes Organisation polices and procures Promotional materials, e.g. school brochures, newsletter Purchase orders and invoices Standard forms Time sheets, rosters |
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Information of the organisation may include: | Accounting records, e.g. receipts, petty cash payments, invoices Assessment and referral records Examples of student work e.g folio/scrapbook/printed material from computers Forms Minutes of meetings Records of interview Sign on/sign off sheets Stock records Students records, e.g statistics, student details, reports, etc. |
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Appropriate storage and maintenance of organisation information may include: | Database stored on computer using security protocols of the systems/organisation Log books easily accessed and regularly completed Manual and computer filing with security access controls applied as required Regular archiving of records Regular updating of staff and stude4nt records (e.g changes of address, phone numbers) Shutting down computer systems when leaving the workstation for an extended period Use of metal filing cabinets with locks |
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Individuals will be determined by the organisation and may include: | Ambulance officers Auditors Deputy principal Legal guardians Parents who have custody of a student Police and other emergency services personal Principals Teachers |
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Organisation policies and procedures may include those relating to: | Child protection Circulation Confidentiality Emergency evacuation and lock down procedures Filing and indexing Professional boundaries Security Workplace health and safety |
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Oral communication may include: | Answering enquiries from students and colleagues Answering telephone calls - e.g. listening skills, showing empathy, dealing with irate or distressed callers Informal discussions Instructing Liaising with fellow workers, students and external clients Mentoring Requests to and from colleagues/students/ community members Translating Use of negotiating skills |
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Written information may include but is not limited to: | Briefing notes Email Facsimiles General correspondence Handwritten and printed materials Internal and external memos Newsletters Notices Posters Proformas Student records/reports Student worksheets Telephone messages |
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Word processing software functions may include: | Formatting Highlighting text Opening a new document Page and section breaks Print previewing Saving the document Setting margins Use of colours |
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Simple spreadsheets may include: | Alphabetical lists Basic formulae (e.g. sum, subtract, multiply) Different sixe columns and rows Headings Numerical data Text data |
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Graphics may include: | Clip art Drawings Maps Photos |
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Technology may include: | Binders CD-ROMs Computer technology, such as laptops and personal computers Cutters Digital cameras Laminators Modems Photocopiers Printers Scanners Shredders |
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